Privacy Policy

We take your privacy seriously. Here is how we collect, use, and protect your personal information.

Last Updated: June 2026

At StockMama, we operate in compliance with the Ghana Data Protection Act, 2012 (Act 843) and the EU General Data Protection Regulation (GDPR).

1. Our Role

As Data Controller: We control the data you provide us to create and manage your StockMama account (e.g., your name, email, billing information).

As Data Processor: We process the data you collect from your end-customers (e.g., customer names, phone numbers, transaction histories). You remain the Data Controller for your customers' data.

2. Information We Collect

  • Account Info: Name, email address, phone number, and business details.
  • Financial Info: We use Paystack for payment processing. We do not store raw credit card numbers.
  • Usage Data: We collect diagnostic data and essential cookies to keep you logged in.

3. How We Use Your Information

Provide and maintain the StockMama service seamlessly.
Process transactions and send invoices securely.
Send technical notices, updates, and security alerts.
Respond to your customer service requests promptly.
Your Rights

4. Data Retention and Your Rights

We retain your personal data only for as long as necessary to provide our services. Under the GDPR and Act 843, you have the following rights directly accessible via your Dashboard:

Access

Request a copy of your personal data. You can export your data anytime.

Erasure (Right to be Forgotten)

Request deletion of your account and all associated data permanently.

Rectification

Correct any inaccurate or incomplete personal data from your settings.

5. Data Security

We implement robust security measures including encryption in transit (TLS) and at rest (AES-256). Our database is strictly partitioned using Row-Level Security (RLS) to ensure that your business data remains completely isolated.

6. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact our Data Protection Officer at:

privacy@stockmama.online